High Speed Broadband Internet
User must be on a high speed broadband internet connection, we also recommend you close out other applications (especially CPU and memory intensive applications) during the expo.
Before launching the expo, click here to run a system check.
Make sure you have speakers or earphones plugged in to the computer. Each virtual event serves video content, so in order to listen to the audio of the video you will need speakers/earphones.
Make sure you turn your volume of your computer up and the MUTE checkbox is not checked. You can check this by double clicking on the speaker icon in the task bar or you can access the volume control through the Windows Start Menu — Control Panel — Sounds and Audio Devices. (Macintosh users please click on System Settings from your dock then Sound).
Please disable all pop-up blockers for our virtual events, as we serve multiple external links to supplier brochures and information.
Please note that Personal or Corporate Firewalls may prevent videos or content from showing up. Please disable your firewall before you login to the event. For corporate firewalls please contact your network administrator/IT department.
Virtual Private Networks (VPN) may also prevent videos and content from showing up. Please disconnect your VPN before you login to the event.